Digital Transformation

Digital Transformation

Securing Third-Party and Open Source Code Components: A Primer

DevOps: The increasing popularity of open source code continues to be a boon for developers across the industry, allowing them…

Read More »
Devops

Why Financial Companies Should Embrace Automated Testing

  DevOps: The drive to deliver new functionality to customers faster is being felt across every industry, and especially so…

Read More »
Digital Transformation

The State of Microservices

Red Hat: During the fall of 2017, we conducted a microservices survey with our Red Hat JBoss Middleware and Red…

Read More »
Analytics and Insight

The Future of Casinos

TIBCO: Traditionally, casinos have always been laggards in the technology landscape, slow to implement new, cutting-edge technologies. They believe in…

Read More »
Customer Support

Understanding bot abilities—and limitations

Zendesk: If you were born after 1970, you’re probably too young to remember the Automat, the restaurant industry’s first foray into…

Read More »
CRM

2018 Will be the Year of Chatbots (Wait, What?)

SugarCRM: Before focusing on today’s post, I’d like to wish a Happy New Year to all SugarCRM blog readers. We…

Read More »
CRM

The Top Six Things That CRM Can Do For You

SugarCRM: CRM is about gaining and retaining customers. By leveraging a CRM system, organizations can document and react to a…

Read More »
Case Study

CRM for Manufacturing

iZeno: Since the inception of globalization, manufacturing companies, like yours, scales marketing to end customers through a network of dealers operating…

Read More »
CRM

Knowledge Management Will Transform CRM Customer Service

Gartner Report: Summary Knowledge management impacts efficiency, customer satisfaction and revenue growth, but is not a priority for the CIO.…

Read More »
Analytics and Insight

TIBCO Welcomes Alpine Data’s Collaborative Project Management for Advanced Analytics

TIBCO: I’m very excited to share that TIBCO has acquired Alpine Data, the makers of Chorus, a modern cloud-based data science…

Read More »