Digital Transformation

Analytics and Insight

Why IT Likes Low Code Platforms

TIBCO: Thanks to more processes, systems, and apps than ever before and the recent convergence of IT and business, business…

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CRM

How Sugar addresses your biggest sales challenges (Part 1)

SugarCRM:  Each year, it feels like sales leaders face a new host of challenges as they must navigate people, processes,…

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Open Source Innovation

7 Emerging Open Source Big Data Projects that will Revolutionize Your Business

Talend: Open source software (OSS) just celebrated its 20th anniversary and not only does the community have a lot of milestones…

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Business Intelligence

5 Things You Might Have Missed from the Mercedes-AMG Petronas Motorsport Preseason

TIBCO:   With everything happening with the Mercedes-AMG Petronas Formula One team, you’d think the season has started already. In…

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Devops

How Does the Rise of DevOps Affect Enterprise Security?

iZeno: The DevOps movement started in 2009 with a talk delivered by John Allspaw and Paul Hammond at the O’Reilly Velocity…

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Customer Experience (CX)

Highlight your team’s performance with 7 customer support metrics

Zendesk: Customer support metrics can be tricky business. Each metric can tell a different story; your team’s CSAT might be…

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CRM

How to Build Relationships With Mobile-First Customers

SugarCRM: Editor’s note: the following is a guest blog post in collaboration with Tracy Blanchard, an experienced freelance writer and…

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Customer Experience (CX)

Putting The Customer Into Context

TIBCO: Customer-centricity may have dominated the business narrative in recent years, but things are set to go up a gear…

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Digital Transformation

Why You Need to Move Beyond Excel and What You Might be Jeopardizing If You Don’t

TIBCO:  Let me start by saying Excel is an incredibly useful tool. It revolutionized accounting in the 1980s and handles…

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Case Study

CRM for Manufacturing

iZeno: Since the inception of globalization, manufacturing companies, like yours, scales marketing to end customers through a network of dealers operating…

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