izenocrm

Digital Transformation

A CRM Evaluation Checklist: What Should You Look For?

SugarCRM: With the wide range of different CRM solutions on the market, it can be challenging to figure out exactly…

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Digital Transformation

2018 Will be the Year of Chatbots (Wait, What?)

SugarCRM: Before focusing on today’s post, I’d like to wish a Happy New Year to all SugarCRM blog readers. We…

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CRM

Why Your Business Needs Great CRM

SugarCRM: With more powerful and advanced technology continuously emerging, standing out in the eye of the customer has become a…

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Case Study

Event Management using SugarCRM

SugarCRM: Event management is a process to manage large scale events such as conferences, ceremonies, product launches, training and convention.…

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CRM

Knowledge Management Will Transform CRM Customer Service

Gartner Report: Summary Knowledge management impacts efficiency, customer satisfaction and revenue growth, but is not a priority for the CIO.…

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CRM

How to Be a CRM Maverick

SugarCRM: Competition is increasing, the pace of change within business is getting faster and digital technology is disrupting traditional work…

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Case Study

Case Management and Service Scheduling – Transforming Customer Support Experience

iZeno: Service Scheduling within SugarCRM is like a Catalogue of Services provided to the customer. They are resources, facilities, and equipment…

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CRM

Half of sales reps view prospects’ Facebook profiles before meetings

SugarCRM: Most of us know by now that social media posts aren’t private. Advertisers, your colleagues, and even the CIA might be…

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Change Management

iZeno CTI Connector for SugarCRM

iZeno: The primary function of iZeno’s CTI Connector is to pass Customer information, gathered by supported PBX, to SugarCRM for…

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CRM

Your Successful Event Planner – iZeno Event Management System

iZeno: We would love to support you to hold an amazing event. Do you know how your large scale event can…

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