20<TH/sup> ANNIVERSARY: 2003 - 2023

We are thrilled to celebrate our 20th Anniversary this year, and we want to share our joy with you! As a loyal iZenoAtlassian customer, you are entitled to a special offer that will boost your team’s skills and performance.

For a limited time only, you can get complimentary training courses from iZeno when you purchase any new upgrade, renewal, or conversion from a monthly subscription to an annual subscription of Atlassian products. This offer is valid until December 31, 2023, and applies to all Atlassian products, including Jira Software, Jira Service Management, Jira Work Management, Confluence, BitbucketTrello, and more.

Atlassian products are designed to help teams of all sizes and industries work better together. Whether you need to manage projects, collaborate on documents, code faster, or deliver quality service, Atlassian has the right tools for you. And with iZeno as your trusted Atlassian Platinum Partner in Asia, you can get the best value and service from your Atlassian investment.

Our training courses are delivered by our certified Atlassian experts, who have extensive experience in DevOpsITSM, Agile Project Management, and Cloud Migration. You can choose from a variety of topics and levels to suit your team’s needs and goals. Whether you are new to Atlassian or want to advance your skills, our training courses will help you get the most out of your Atlassian products.

Theme: Go Platinum!

Description: Complimentary one- or two-day training to prepare participants for the Atlassian certification, like those below:

Managing Jira Projects (ACP-610 and ACP-620) – Prove your skills in optimizing Jira Software for your development teams. Topics include configuring projects and boards, customizing workflows, managing project permissions, and more. This certification is intended for Jira project administrators, scrum masters, project leads, and board administrators.

Managing Jira Service Projects (ACP-420) – Demonstrate your ability to configure and administer Jira Service Management projects, applying best practices to optimize your customers’ service experiences. Topics include configuring and troubleshooting request types, queues, SLAs, and notifications, managing access for customers and team members, configuring knowledge bases, and more. This Certification is intended for experienced Jira service project administrators.

Criteria: Conversion of monthly to an annual subscription plan (Jira Software Cloud – Minimum 26–50 User Tier) / (Jira Service Management Cloud – Minimum 16–25 User Tier) OR new customers OR Server/Data Center to Cloud customers that fall within the minimum user tier criteria.

Campaign Period: Two quarters (Q2 and Q3)

Estimated Date of Complimentary Training: Early December 2023

Our Customer sharing on iZeno Training Services

I want to thank you very much for providing excellent Jira Service Management training. This training has given us a deep understanding of the features and possibilities offered by Jira Service Management.

We appreciate the time and effort you put into preparing and delivering the training materials clearly and in a structured manner. Each training session really provides valuable insights and helps us optimize the use of Jira Service Management in managing our ticketing system. Thank you for your support in helping us understand complex concepts better and provide solutions that match our needs.

This training has also opened our eyes to Jira Service Management’s ability to automate processes and accelerate workflows. We are excited to apply the knowledge we have gained so far to our team and improve the efficiency and quality of our services.

Once again, thank you very much to Mr. Robby as the trainer Jira Service Management training team trainer. We are very lucky and grateful for this opportunity. We look forward to further cooperating with you in the future.