The Future, Today
More and more companies are embarking on an AI journey to provide them with a [...]
How Jira Service Desk approaches ITSM
Atlassian: Despite ITIL’s status as the gospel of IT, traditional ITSM (IT Service Management) tools [...]
Successful CRM implementation for Manufacturers
iZeno: Successful implementation in CRM comes with expectations: increase in revenues and staff productivity across [...]
Guide to CRM
Why SugarCRM? Sugar delivers a fully transformed, personalized user experience that is immersive, engaging and [...]
Bridging the gap between DevSecOps and Process Management
What is DevSecOps? DevSecOps is a discipline in a software development lifecycle process (SDLC) focused [...]
Securing Third-Party and Open Source Code Components: A Primer
DevOps: The increasing popularity of open source code continues to be a boon for developers [...]
Debit Card Skimming and Fraud
Tibco: This March, in Indonesia we had a hard wake-up call: debit card skimmers are [...]
The State of Microservices
Red Hat: During the fall of 2017, we conducted a microservices survey with our Red [...]
The Future of Casinos
TIBCO: Traditionally, casinos have always been laggards in the technology landscape, slow to implement new, [...]
Understanding bot abilities—and limitations
Zendesk: If you were born after 1970, you’re probably too young to remember the Automat, the [...]