iZeno Team has made it! The integration of Amazon Connect to SugarCRM is another milestone the team has accomplished and made an official announcement during the AWS Summit 2018. We are delighted to have received the warm responses.
iZeno has long been recognised for its extensive portfolio in delivering Customer Experience Solution to its Clients particularly in Financial and Manufacturing Industry. This Call Centre solution can be the most integral part of achieving that exceptional Customer Experience strategy within your business.
With a centralised platform that manages Customer Journey, from all marketing mediums, iZeno 360 Hub allows departmental communication to be seamless, efficient in case management, allowing agents to provide continuity in engagement throughout customer buying journey.
Curious how it works? Check out the demo: http://sugarcrm.izeno.com/izeno360hub