Digital Transformation in Hybrid Future

Date & Time: 28 February 2023 | 09:00 am - 1:30 pm

Venue: JW Marriott Hotel Bangkok


We invite you to the iZeno Tech Talk II – Digital Transformation in Hybrid Future, which will take place on February 28, 2023, at the JW Marriott Hotel Bangkok, from 09:00 am–1:30 pm. This meet-up is designed for innovation leaders who are looking to engage in future ITSM and Cloud Migration projects.



Atlassian’s IT Service Management (ITSM) is the activity of implementing, managing, and delivering IT services to meet the requirements of an organization based on best practices. Leveraging the power of the ITSM platform can help improve customer satisfaction, quality of services, governance, flexibility, and agility, all while reducing IT costs and risks.

Atlassian’s Cloud Migration enhances security and reliability, adds innovative new features, and simplifies administration. It’s a platform that grows with you, integrates with all your tools, and gets smarter and faster every day. 

Elastic’s AIOps aims to accurately and proactively identify areas that need attention and assist IT teams in solving issues faster. As human beings, we cannot keep up with analyzing petabytes of raw observability data. Adding AIOps delivers a layer of intelligence via analytics and automation to help reduce overhead for a team.


  • What are ITSM and Cloud Migration, and how can they help you?
  • How do ITSM and Cloud Migration drive business value for an organization?
  • What use cases and trends will ITSM be able to handle in the future?
  • How can the Atlassian ITSM tool aid and improve the collaboration of Dev, Ops, and Business teams?
  • Why do you need AIOps as part of your observability strategy?


08:45 – 09:00   Registration
09:00 – 09:15   Welcome Note by iZeno
09:15 – 09:45   Introduction of ITSM
09:45 – 10:15   ITSM Solution + Live Demo
10:15 – 10:30   Break
10:30 – 11:00   AIOps Solution with Elastic
11:00 – 11:30   Introduction of Cloud Migration
11:30 – 12:00   Cloud Migration Solution
12:00 – 12:30   Customer Fireside Chat
12:30 – 13:30   Lunch & Networking Session


iZeno Tech Talk II TH speakers pic (15)

Adrian Fonseca
(APAC Head of Channel (JSM), Atlassian)

iZeno Tech Talk II TH speakers pic (1)

Muhammad Fahad
(Senior Project Manager, iZeno)

iZeno Tech Talk II TH speakers pic (2)

Leonard Winata
(Application Development Manager, iZeno)

iZeno Tech Talk II TH speakers pic (3)

Scott Goh- Davis
(Head of SE, APAC, Atlassian)



iZeno, with proven expertise in DevSecOpsAgile Development, and IT Service Management, has joined the Atlassian Solution Partner Program as a Platinum Partner. iZeno has demonstrated the highest standards of certified consulting, implementation and training services for the Atlassian product suite for different industries across the globe. iZeno is honored to be the winner of Atlassian Partner of the Year 2020 for Emerging Market and Partner of the Year 2019 for Rising Star APAC. iZeno is also the first partner in Asia to achieve Cloud Specialization and the First Partner in APAC to achieve ITSM specialisation.

iZeno is an Elastic partner. With solutions in Enterprise Search, Observability, and Security, we help enhance customer and employee search experiences, keep mission-critical applications running smoothly, and protect against cyber threats. Delivered wherever data lives, in one cloud, across many clouds, or on-prem, Elastic enables more than 50% of the Fortune 500, and 17,000+ customers including Netflix, Uber, Slack, and Microsoft, to achieve new levels of success at scale and on a single platform. iZeno is honored to be the winner of Rockstar Rookie Elastic Partner of the Year 2022.