Healthcare CRM

CRM for healthcare practitioners

Implementing SugarCRM enables healthcare organizations to replace its customer relationship management processes with an on-premise, CRM solution that meets its global business needs. SugarCRM has broken down data siloes, enabled sales and marketing to become more effective at managing accounts whilst gaining increased profit overall for their users.

Key Benefits

Efficient Prospect Managmeent

Manage prospects more effectively, give your team members the tools needed to capitalize on new opportunities and move them through adoption process seamlessly

Greater Clarity

Sugar’s dashboards give practitioners a more complete picture of customer histories, enabling them to maintain relationships more effectively and know exactly what actions are needed.

Improved collaboration between marketing and sales

Use CRM collaborate and manage accounts, reducing duplicate efforts or opportunities falling through the cracks.

Generate and Keep Track of Patient Records

Sugar can be tailored to produce and keep track of electronic records to facilitate the check-in process, patient’s visits and billing all the while taking into account their health or life insurance policies. Integrate with the existing Hospital Information System and clearly display these records to improve responsiveness and reduce the need for tedious record keeping.

Automated processes

SugarCRM’s ability to be customized helps minimize the time wasted on manual processes or any delays in care by automating previously tedious processes like appointment scheduling. This way users can leave lengthy routine tasks to the system and focus on more important matters.

Stronger practitioner and patient relationships

Sugar promotes better relationships between healthcare providers and patients by maintaining a complete profile of the patients for the doctor and that of the attendants for the patients. The information of the patient is kept confidential and made visible only to those authorized.

SugarCRM Elite Partner

iZeno is an Elite Partner of SugarCRM

As a SugarCRM Elite Partner for the past 10+ years, iZeno team of 30+ certified SugarCRM experts in Singapore, Malaysia, Indonesia, Thailand & the Philippines can help you get started by conducting discovery workshop for users and administrators, recommend the appropriate SugarCRM subscriptions (Sugar Sell, Sugar Serve, Sugar Market, Sugar Professional or SugarCRM Enterprise Editions) for your business.

Our certified SugarCRM consultants can assist your IT team in training, implementation & Configurations according to the industry Best Practices.