Case Management and Service Scheduling – Transforming Customer Support Experience

iZeno: Service Scheduling within SugarCRM is like a Catalogue of Services provided to the customer. They [...]

2017-12-18T09:00:52+08:00December 18th, 2017|Case Study, CRM, Customer Support, Drive Productivity and Efficiency, Solutions, SugarCRM, SugarCRM|Comments Off on Case Management and Service Scheduling – Transforming Customer Support Experience

Your Successful Event Planner – iZeno Event Management System

iZeno: We would love to support you to hold an amazing event. Do you know how [...]

2017-12-11T09:00:39+08:00December 11th, 2017|CRM, Customer Experience (CX), Customer Support, Digital Transformation, SugarCRM|Comments Off on Your Successful Event Planner – iZeno Event Management System

(Part 1) 5 Ways Chatbots Can Improve Customer Experience In Banking

We are entering either one of two things, the age of the chatbot, or the age of hype about chatbots. [...]

2017-08-08T07:18:29+08:00August 8th, 2017|Customer Experience (CX), Customer Support, Digital Transformation|Comments Off on (Part 1) 5 Ways Chatbots Can Improve Customer Experience In Banking

iZeno Partners with TrustSphere to Deliver Relationship Analytics for SugarCRM across ASEAN

TrustSphere Singapore – 22 February, 2016 – iZeno Pte Ltd – a leading best-of-breed business application provider [...]

2016-02-22T09:00:34+08:00February 22nd, 2016|Change Management, CRM, Customer Experience (CX), Customer Support, Digital Transformation, Open Source Innovation, SugarCRM|Comments Off on iZeno Partners with TrustSphere to Deliver Relationship Analytics for SugarCRM across ASEAN
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