Success Stories

AWS Cloud for Asia’s Leading Luxury Watch Retailer

An omnichannel strategy along with digital presence persistently plays a critical role in the retail industry. Operating in a dynamic environment, while dealing with seasonal retail market behavior, the company identified the opportunity to leverage technologies as a key differentiator to stay relevant and competitive as a market leader.

AWS Cloud for Leading International Hospitality Brand

As an advanced level Amazon Web Services (AWS) consulting partner, we understand the need to implement best practice architecture to ensure the highest standards of performance and security. iZeno highlighted the fact that AWS was an industry leader for Cloud Security, featuring world-class customer support and assistance.

Implementation of Atlassian Solutions for Global Insurer

Our client’s system development process was inefficient and carried out manually, resulting in little documentation or communication.

New Credit Reporting Solution for One of Indonesia’s Largest Banks

Our client’s legacy analytics and reporting processes were largely inefficient which led to misunderstandings and unacceptable lags in decision-making.

Sales Management Automation for Global Hospitality Group

As a result of operational inefficiency, our client was unable to effectively cross-sell their properties despite their global presence.

Leading global financial services provider empowers critical customer service agents with 360-degree views in Sugar

As a result of operational inefficiency, our client was unable to effectively cross-sell their properties despite their global presence.

Malaysia’s Largest Public Pension Fund Improves the Customer Experience, Cuts Response Times in Half

Our client was outgrowing their current CRM solution and was seeking a system that encompassed the entire range of tasks related to providing financial services and customer support.

University Sweetening Student Relations via SugarCRM

Our client’s preexisting CRM had a lot of limitations that inhibited their ability to perform efficient operations such as an inability to handle student requests.

Global Smartphone Company Delivering a Superior Customer Experience using SugarCRM

Our client’s legacy in-house CRM solution contact center only supported voice-only contact and did not fit their global support model.

Boosting Agent Productivity Using Red Hat Single Sign On (SSO) and Customised Agent Portal

Our client’s teams are required to log on to multiple applications when developing a Policy, resulting in wasted time as the agents have to go through multiple levels of authentication.

Secure Global Demand with Intelligent Insights

Our client faced a rising demand that was not being captured in real-time, hence risking losing opportunities to their competitors.