Atlassian Practices

Our Atlassian software Implementation

As a platinum Atlassian Partner, our team of experts in Singapore can help you get started, integrate and even optimize your suite of Atlassian applications to help you reap the full technological benefits for your business. We also extend our support and offer advice about how you can use Atlassian services to further integrate and upgrade your business in the most efficient and effective manner possible.

DevOps

Our approach is centred around facilitating a culture of communication by automating the processes between the traditionally isolated software and development teams to facilitate faster launch times and a better ability to adapt to critical issues and unexpected incidents.

We use software such as Agile, Bitbucket and Confluence to give our customers users the tools needed to collaborate on tasks in real-time, ensuring that all employees are engaged. Our focus on collaboration means that traditionally isolated departments such as the development and operations teams have a more active part in the overall build/release process, resulting in a more secure release process that is adapted to dealing with unexpected situations.

ITSM

IT teams use ITSM (IT Service Management) software to manage the delivery of services to customers based on proven techniques and practice.¬†Atlassian’s approach to ITSM brings advanced features to allow for faster self-service through advanced AI, Automation collaboration and self-service. This results in easier self-service through the use of advanced technology and collaboration software.

Our approach gives you the ability to link Atlassian products together to create an automated knowledge base that offers users the tools and know-how needed for efficient self-service. Your IT teams can also set up automatons to deal with repetitive tasks to free up employees for more important matters.

Project management

Our approach to project management is aimed at helping teams deliver value to customers with speed and security by distributing work to teams in small, manageable increments and continuous releases while incorporating customer feedback at every release. This segmented approach to development ensures that teams can adapt to situations that may arise between versions and adapt by changing their trajectory during the development process.

The result of this is that teams have an inherent mechanism built into their development that allows them to quickly adapt to changes that may occur in the operating field, making them more responsive and efficient.

Atlassian Platinum Solution Partner

iZeno is an Atlassian Platinum Solution Partner

iZeno, with proven expertise in DevSecOps, Agile Development, and Service Management, has joined the Atlassian Solution Partner Program as a Platinum Partner. iZeno has demonstrated the highest standards of certified consulting, implementation and training services for the Atlassian product suite for different industries across the globe.